B2B Terms

Business-to-Business Terms of Sale

Effective date: 9 July 2026
Applies to: all B2B orders placed on or after 9 July 2026

These Business-to-Business Terms of Sale apply to all wholesale, stockist, trade, bulk, custom clothing, business, private link, hidden product, and unlisted Shopify orders placed with Murder On The Decks® / MOTD® (“we”, “us”, “our”).

By placing a business order, completing checkout through a private Shopify link, accepting a quote, approving artwork, approving a product, requesting production, or otherwise proceeding with a business order, the customer (“you”, “your”, “Business Customer”) agrees to these Terms.

These Terms apply in addition to our general Terms of Service, Returns & Refund Policy, Shipping Policy, and Privacy Policy.

If there is any conflict between these Business-to-Business Terms of Sale and our general website policies, these Business-to-Business Terms of Sale apply to the extent of the conflict for business-to-business, wholesale, stockist, custom, bulk, private link, or trade orders.

Nothing in these Terms excludes, restricts, or modifies any right, guarantee, remedy, or liability that cannot lawfully be excluded, restricted, or modified.

1. Business Customer Status

You confirm that you are purchasing as a business, retailer, stockist, organisation, club, team, company, brand, sole trader, commercial buyer, or other business customer.

You confirm that the order is for resale, resupply, business use, staff use, promotional use, team use, event use, or another commercial purpose.

You are responsible for making sure the products, quantities, sizes, colours, pricing, resale plans, delivery details, and business requirements are suitable before placing an order.

You acknowledge that wholesale and stockist orders are not standard personal consumer purchases.

2. Private Shopify Links

For B2B orders, we may provide a private, hidden, unlisted, or direct Shopify product link.

A private Shopify payment link may be used instead of a manual invoice.

By completing checkout through a private Shopify link, you confirm that:

  • you have reviewed the product details;

  • you have checked the quantity, sizes, colours, pricing, delivery details, and order requirements;

  • you are placing a business-to-business order;

  • you agree to these Business-to-Business Terms of Sale;

  • payment authorises us to begin ordering, production, printing, fulfilment, importation, or supply;

  • you understand the order may not be cancelled, changed, refunded, or exchanged after ordering, production, fulfilment, or importation has started, except where required by law.

The Shopify order confirmation, payment record, private product page, email communications, checkout record, and related written communications may be used as evidence of the order, payment, accepted terms, products purchased, quantities, specifications, and customer approval.

3. Pricing

All pricing is in Australian dollars unless stated otherwise.

Prices may change at any time before an order is placed and paid.

Any price offered for one order does not guarantee the same price for future orders.

Wholesale prices, stockist prices, opening order prices, custom prices, bulk prices, and private link prices are offered at the discretion of Murder On The Decks®.

We reserve the right to change pricing before any future order due to changes in production cost, supplier cost, garment cost, shipping cost, import cost, exchange rates, taxes, duties, labour cost, stock availability, artwork requirements, business requirements, or market conditions.

Once an order is placed and paid, the price for that specific order is locked unless:

  • the order details change;

  • the quantity changes;

  • the product, blank garment, size, colour, artwork, print, embroidery, packaging, shipping, or delivery requirements change;

  • an obvious pricing, listing, checkout, or calculation error occurred;

  • additional freight, import, customs, duty, tax, clearance, carrier, storage, or handling charges apply;

  • you request changes after payment;

  • supplier or carrier charges change before production or fulfilment begins.

We are not required to honour an obvious pricing error, technical error, listing error, discount error, or checkout error.

4. Product Availability

All products, garments, blanks, colours, sizes, designs, materials, prints, suppliers, production methods, packaging options, and fulfilment options are subject to availability.

A product being available for one order does not guarantee it will be available for future orders.

We may discontinue, replace, update, change, remove, or refuse to supply any product, garment, design, colour, size, print, supplier, production method, or fulfilment option at our discretion.

If an item becomes unavailable after an order is placed, we may offer a reasonable alternative, revised timeframe, partial refund for the unavailable item, store credit, replacement option, or another solution agreed in writing.

We are not liable for lost resale profit, lost sales, missed opportunities, missed launches, business interruption, reputational damage, or other indirect loss caused by product unavailability, supplier changes, or stock shortages.

5. Payment

Unless agreed otherwise in writing, payment is required in full before any business order begins.

We are not required to begin ordering, production, printing, fulfilment, importation, delivery, handover, or release of goods until payment has cleared.

For larger orders, we may agree to a deposit arrangement at our discretion. If a deposit arrangement is accepted, the balance must be paid in full before the order is delivered, released, handed over, collected, or made available.

You acknowledge that we may rely on your payment to commit to suppliers, production, printing, fulfilment, importation, and other order-related costs.

If payment is not made when due, we may pause, delay, cancel, refuse, or withhold the order.

6. Order Approval

You are responsible for checking all order details before payment, including:

  • product type;

  • quantity;

  • sizes;

  • colours;

  • artwork;

  • spelling;

  • names;

  • numbers;

  • logos;

  • design placement;

  • shipping details;

  • delivery address;

  • business details;

  • requested timeframe.

Once you approve or pay for an order, we may rely on that approval to begin the order.

We are not responsible for errors, omissions, incorrect sizing, incorrect quantities, incorrect addresses, spelling mistakes, artwork mistakes, or customer-supplied file issues that were supplied, approved, or confirmed by you.

7. Custom Apparel, Artwork, and Production Variation

For custom clothing, private label, team, club, business, or design orders, digital mockups, product photos, and samples are guides only.

Minor variation may occur between photos, samples, digital mockups, previous orders, and final production items.

This may include reasonable variation in colour, print placement, sizing, fit, fabric feel, stitching, print finish, embroidery finish, garment batch, and packaging.

You acknowledge that screens, lighting, photography, garment batches, supplier stock, and production methods can affect how final products appear.

Reasonable production variation is not a fault unless the goods are materially different from the approved order or otherwise require a remedy by law.

8. Cancellation and Changes

Because business, wholesale, custom, bulk, private link, and made-to-order goods may require supplier commitments, garment ordering, production bookings, printing, embroidery, artwork preparation, fulfilment, importation, and labour, orders cannot be cancelled or changed once ordering, production, printing, fulfilment, or importation has started.

If you request a cancellation or change before work has started, we may approve or decline the request at our discretion.

If we approve a cancellation or change, we may deduct or charge for any costs already incurred, including payment fees, supplier costs, garment costs, artwork costs, sample costs, production costs, print costs, embroidery costs, freight costs, import costs, admin time, and other non-recoverable expenses.

Deposits are non-refundable once costs have been incurred or production commitments have been made, except where required by law.

9. Returns, Refunds, and Exchanges

Business, wholesale, stockist, custom, bulk, private link, made-to-order, printed, embroidered, personalised, and specially sourced orders are not eligible for change-of-mind returns, refunds, or exchanges.

We do not provide refunds, returns, or exchanges because:

  • you changed your mind;

  • you ordered the wrong quantity;

  • you selected the wrong size;

  • your customer changed their mind;

  • the product did not sell as expected;

  • your business plans changed;

  • your event was cancelled;

  • you found a cheaper supplier;

  • you no longer need the goods;

  • your resale margin was lower than expected;

  • you misjudged demand;

  • you provided incorrect delivery details;

  • you approved incorrect artwork, spelling, sizing, or quantities.

If goods are faulty, damaged before risk passes, materially different from the approved order, or otherwise require a remedy under Australian law, we will provide the remedy required by law.

10. Damaged, Missing, Incorrect, or Misdelivered Goods

You must inspect your order immediately upon delivery, collection, or receipt.

Any damaged, missing, incorrect, or misdelivered item must be reported to us in writing within 48 hours of delivery, collection, or receipt.

You must provide:

  • your order number;

  • clear photos of the item;

  • clear photos of the packaging;

  • a description of the issue;

  • photos of any labels, damage, or defects;

  • any relevant carrier or delivery information.

If an issue is confirmed, we will rectify it accordingly. Depending on the issue and what is required by law, this may include replacement, repair, re-supply, refund for the affected item, store credit, carrier investigation, or another reasonable remedy.

We are not responsible for issues caused by incorrect delivery information supplied by you, failed delivery attempts, refusal to accept delivery, unauthorised handling after delivery, third-party carrier issues after handover to your nominated carrier, or damage caused after the goods are received.

11. Shipping, Delivery, Collection, and Risk

Delivery timeframes are estimates only unless we expressly confirm a guaranteed delivery date in writing.

Risk in the goods passes to you when the goods are:

  • delivered to your nominated address;

  • collected by you;

  • collected by your representative;

  • handed to your nominated courier, carrier, freight provider, or agent;

  • made available for collection after you have been notified.

If you arrange your own courier, pickup, freight, or third-party collection, we are not responsible for loss, damage, delay, or misdelivery after the goods are handed to that courier, person, carrier, or agent.

We are not liable for indirect loss, lost sales, missed events, missed launches, lost profit, business interruption, or reputational damage caused by delivery delays, unless required by law.

12. Import, Customs, Duties, Taxes, and Additional Charges

Some products may be manufactured, printed, sourced, fulfilled, or shipped from overseas.

Import duties, GST on importation, customs charges, customs broker fees, import processing charges, carrier clearance fees, freight forwarding fees, storage fees, redelivery fees, and other government or carrier charges may apply.

Unless clearly included in the product price or agreed otherwise in writing, any additional import, customs, duty, tax, freight, carrier, clearance, storage, redelivery, or government charges connected with a B2B order may be passed on to the customer.

If goods are shipped directly to you from an overseas supplier, manufacturer, printer, fulfilment provider, or carrier, you are responsible for any import, customs, tax, clearance, carrier, storage, or government charges payable on that shipment.

If goods are imported by us and then supplied to you, we may include estimated import, customs, freight, handling, and clearance costs in the product price or private checkout price.

If additional import, customs, duty, tax, carrier, storage, or freight charges arise after the order is placed, we may require payment of those reasonable additional charges before releasing, delivering, or handing over the goods.

We are not responsible for customs delays, border inspections, import processing delays, carrier delays, clearance delays, government actions, or supplier export delays.

13. Resale Rights

When you purchase B2B goods from us, you receive the right to resell those specific physical goods through your approved business, store, website, event, or sales channel.

You do not receive ownership of our brand, trade marks, artwork, logos, product designs, creative concepts, product photography, marketing copy, design files, source files, website content, templates, or intellectual property.

You must not copy, reproduce, remake, manufacture, alter, rebrand, relabel, reverse engineer, imitate, or use our products, designs, artwork, or brand assets to create competing products.

You must not remove, cover, replace, alter, or misuse our branding, labels, marks, product names, or packaging unless we agree in writing.

You must not represent yourself as the owner, creator, manufacturer, official distributor, exclusive stockist, agent, partner, or licensee of Murder On The Decks® unless we expressly agree in writing.

14. Intellectual Property and Trade Marks

Murder On The Decks®, MOTD®, and related names, marks, logos, artwork, designs, branding, product concepts, product images, website content, written content, and creative assets are owned by us or licensed to us.

All rights are reserved.

Purchasing products from us does not transfer ownership of any intellectual property.

You are granted only a limited, revocable, non-exclusive right to use approved product names, product photos, descriptions, and brand references for the purpose of lawfully promoting and reselling the specific products purchased from us.

You must not claim ownership of our brand, trade marks, artwork, products, designs, or creative assets.

You must not register, copy, imitate, or use any confusingly similar name, logo, design, trade mark, domain name, social media handle, product name, artwork, or branding.

You must not use our intellectual property in a misleading, offensive, unlawful, harmful, defamatory, political, adult, hateful, counterfeit, unauthorised, or brand-damaging way.

If our brand, registered trade marks, artwork, product designs, or intellectual property are misused, we reserve the right to demand immediate removal or correction, suspend supply, cancel stockist access, recover losses, and pursue any legal remedy available.

15. Product Images, Marketing, and Publicity

Approved business customers and stockists may use product photos, product names, product descriptions, and marketing materials supplied by us only for the purpose of promoting and selling approved Murder On The Decks® products.

You must not edit, distort, misuse, misrepresent, or use our images, brand, or marketing materials in a way that damages the brand.

We may ask you to remove, correct, or update any product image, product description, pricing statement, claim, advertisement, or brand reference if we reasonably believe it is inaccurate, outdated, misleading, unauthorised, or damaging.

Unless you tell us otherwise in writing before ordering, we may photograph, film, display, or refer to completed goods, samples, packaging, stockist displays, or finished work for our website, social media, portfolio, advertising, or marketing.

16. No Exclusivity

No customer, retailer, stockist, business, or territory receives exclusivity unless agreed in a separate written agreement signed or confirmed in writing by us.

We may sell the same or similar products through our own website, other retailers, other stockists, online platforms, events, wholesale channels, direct sales, or other channels.

17. Customer Responsibilities

You are responsible for your own resale pricing, advertising, customer service, refund policy, returns handling, store policy, legal obligations, GST and tax obligations, product listings, insurance, and dealings with your own customers.

You must not make false, misleading, exaggerated, or unauthorised claims about the products.

You must not make claims about performance, safety, sun protection, waterproofing, sponsorship, endorsements, origin, materials, durability, exclusivity, or legal compliance unless those claims are accurate and authorised.

You must not claim that you designed, manufactured, own, or control Murder On The Decks® products unless agreed in writing.

18. Refusal, Suspension, or Cancellation of B2B Supply

We may refuse, cancel, suspend, or decline any B2B order or future B2B supply where reasonable, including where:

  • payment is not received;

  • stock becomes unavailable;

  • supplier pricing changes;

  • the order appears fraudulent;

  • the order creates legal, commercial, reputational, operational, or brand risk;

  • you misuse our brand or intellectual property;

  • you behave abusively, dishonestly, or unprofessionally;

  • the order cannot be fulfilled as requested;

  • you breach these Terms;

  • you make false or misleading claims about our products;

  • you sell or promote the products in a way that damages the brand.

If we cancel an order before production or supply begins, we will refund any amount paid, less any lawful deductions for costs already incurred where applicable.

19. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, special, consequential, or economic loss, including lost profit, lost revenue, lost sales, lost opportunity, loss of goodwill, missed events, missed launches, business interruption, or reputational damage.

To the maximum extent permitted by law, our total liability connected with a B2B order is limited to the amount paid for that specific order.

This clause does not limit any liability that cannot lawfully be limited.

20. Indemnity

You indemnify us against any loss, claim, damage, liability, cost, or expense arising from:

  • your breach of these Terms;

  • your misuse of our brand, artwork, products, images, or intellectual property;

  • your resale, promotion, or handling of the goods;

  • your false, misleading, or unauthorised claims;

  • your customer-supplied artwork, logos, names, slogans, or designs;

  • your failure to obtain rights or permissions for supplied content;

  • your instructions, specifications, approvals, or files;

  • your failure to comply with laws applying to your business;

  • claims made by your own customers, except to the extent caused by our breach of law or proven fault.

21. Confidentiality

Wholesale pricing, private link pricing, supplier details, production methods, trade terms, business discussions, and non-public commercial information must be kept confidential unless disclosure is required by law or agreed in writing.

You must not share private wholesale pricing publicly or with our competitors, suppliers, customers, or other stockists.

22. Force Majeure

We are not responsible for failure or delay caused by events outside our reasonable control, including supplier delays, freight delays, customs delays, border inspections, strikes, natural disasters, fire, flood, pandemic, public health orders, government action, war, cyber incidents, power outages, machinery failure, stock shortages, carrier failures, payment platform issues, or Shopify platform issues.

If such an event occurs, we may extend timeframes, suspend work, source alternatives, or cancel the affected part of the order where reasonably necessary.

23. Legal Compliance

Both parties must comply with all applicable laws.

You are responsible for ensuring your resale, advertising, customer dealings, pricing, product claims, tax handling, and business use of the goods comply with all laws that apply to your business.

24. Changes to These Terms

We may update these Terms from time to time.

The Terms that apply to an order are the Terms published at the time the order is placed, unless agreed otherwise in writing.

A price, discount, term, offer, or arrangement given for one order does not guarantee the same price, discount, term, offer, or arrangement for any future order.

25. Governing Law

These Terms are governed by the laws of South Australia, Australia.

The parties submit to the courts of South Australia and any courts entitled to hear appeals from those courts.

26. Contact

Murder On The Decks® / MOTD®
Website: murderonthedecks.com
Email: contact@murderonthedecks.com
Location: 121 King William St, Adelaide SA 5000, Australia